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Assure Programs - Quality Statement

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Assure Programs Pty Ltd operates a Quality Management System that is registered to AS/NZS ISO 9001:2008 for the provision and management of employee assistance programs and provider network, and provision of organisational development and consulting services, critical incident management services and clinical psychology services. Certificate Number: QEC25900

Assure Programs is committed to providing a quality service to individuals and our client organisations. The philosophy of Assure Programs is based on the simple principles of providing a caring and professional service to all clients.

We take pride in everything we do and are continually striving to improve our level of service. We are committed to extending these principles to all our dealings with the psychologists in our team. As individuals, we are each involved in an ongoing way in enhancing our professional and personal development and, as a group, we believe the future of psychology lies in promoting its contribution in organisational settings through integrating the clinical and organisational specialisations of the profession. We are also committed to the development of the profession through an active involvement with the College of Organisational Psychologists within the Australian Psychological Society (APS) and the Employee Assistance Professionals Association of Australia (EAPAA).

Our vision is to be a best-in-class Business Psychology Service Provider and a centre of excellence for specialised and integrated EAPs, psychology services, critical incident management services and organisational consulting services.

Assure Programs Quality Assurance Management System ensures that services are provided in such a way that allows:
  • Services and programs tailored to meet the needs of individual clients and situations.
  • Best practice EAP, Psychology and Organisational Development & Consulting Services.
  • Timely access to professional and confidential services provided by quality assured Psychologists and Counsellors.
  • Accountability through systematic service provision and administration.
  • Partnerships with clients and the community through effective client and business relationships.
  • Continuous alignment in all dealings with the values of social responsibility, environmental sustainability and ethical practice.

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